How do you retain an outstanding employee who says you have nothing more to offer?

A. Try and get out of the office to some neutral ground. Go to a café or go on a walk and ask this person what they are really looking for, what they feel a new employer will offer them. Listen carefully, don't get defensive and get beyond any quick responses like 'they'll give me more challenge'. Ask for forty-eight hours to see if you can come up with anything. If you can, great; if you can't, stay on amicable terms and remind your employee that they are welcome back if it doesn't work out; people do often return and bring extra experience with them. If they are leaving after a short period of time because they felt unfulfilled, that was possibly bad recruitment or bad management or both and needs to be addressed.

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