Ugh! Don't you hate that term? Let's get back to people — how to find them, keep them and motivate them.

It's been said many times of course: people are your greatest asset, but you'll also be aware — being truthful — that they can also be your greatest nightmare!

Essentially, you want to do three things with people. Firstly, find the best; secondly, get the best out of the best; thirdly, keep the best doing their best. You'll notice that that challenge gets harder from first to second to third, so let's take a look at each of those challenges in turn.

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